Inc., the makers of FinnlySport Software, is
committed to respecting your privacy and is sincerely appreciative of the trust
you have placed in us. We take seriously
the security of your personal information.
Any information you share with us during our business
relationship is kept private.
Types of personal information we may collect
Ordering products and services – When you order
products and /or services from us, you provide us with name, address, phone
number, email address and in some cases, credit card information. You authorize us to store these items,
including credit card and billing information. If purchases are made using a
payment plan, you may authorize us to store your credit card information. We maintain the data you provide us in a
Using information we collect
It is our promise at FinnlyTech
to provide you with the best possible experience when conducting business with
us. In order for
us to accomplish that goal, we use the information we collect to:
Process and track orders
Deliver the products and services requested
Contact you if required
Reach out to inform you of relevant
Create effective communication templates
Provide information about any product
releases/enhancements or support issues you need to be aware of
Maintain industry leading customer service
with many other websites, we collect and use the data contained in log files
comprised only of basic service interaction/page downloads and/or errors. We
use web sessions for the temporary storage of basic information to help display
the appropriate content on the page to you. Cookies are unique identifiers that
we transfer to your device to enable our systems and business partners to
recognize your device and to provide features such as personalized advertisements
on other websites based on your interaction with FinnlyTech
product software sites. These cookies do not collect personal information such
as your name, email address, postal address or
In order to
supply, ship and
track certain products, we make name and address information available to our
hardware and software business partners. We only provide these entities with
the information necessary to perform their duties and deliver the
products/services you requested. We do
not authorize these business partners to use your personal information for any
other purpose. Except as stated above, neither your name or anything about you
is sold or shared with any non-affiliated company
Links to other sites
we provide links on our websites to other sites we think you will find useful
in your business. These sites operate independently of FinnlyTech
and have established their own privacy and security policies. For the best
online experience, we strongly encourage you to review these policies at any
you supply us with your email address, we may send you emails to process order
or deliver responses to your specific requests.
Cloud Based Services, Data Retention and Security
is our intent to protect our customers from loss, misuse
or alteration of information we collect. We use many
technologies to ensure we protect our customers data.
example, we store the personal information we collect on computer systems with
limited access, which are located in controlled
facilities. When we transmit highly confidential information (such as a credit
card number or password) over the Internet, we protect it
the use of
encryption, such as the Secure Socket Layer (SSL) protocol.
permanently delete all personal information obtained
delivery of products and services to you through the FinnlyConnect Software Cloud website when you no longer
subscribe to those products or services, after 90 days or immediately upon your
request. We limit the information we provide to outside companies with whom we
contract to only what they need to carry out their responsibilities. When you
make a purchase on our website, your transactional information is transmitted
in a safe, encrypted format
Privacy of Children
website is not intended for use by children under the age of 13 and we do not
willingly collect personal information from children under the age of 13. If a child does provide our website with personally
identifiable information, we ask for a parent or guardian to call 800-851-0342
and we will delete the information about children from our database.
using our website, you consent to our use of information that is collected or
we may use customer information in a way not previously disclosed in our
How we collect and Use Personal Data
collect data as described in the “Types of Personal Information we may Collect” section
above. We collect data when you submit it to us on our website or through other
forms and when you make purchases (including subscriptions), renew your
software license, and when we activate our software for you or service your
account. We also use third parties to provide customer analytics on our site.
In the future, we may also use third parties for our own advertising purposes
to retarget ads to our site visitors.
How we Disclose Personal Data
disclosure is limited to circumstances where we are permitted to do so under
applicable national data protection laws and regulations. We share data with
companies as necessary to obtain CRM and cloud services and for order
Legal Basis for Processing
collect and process your personal data for a variety of different purposes
which are set out in further detail in this section.
some cases. We will ask for your consent so that we may process your personal
data. In certain circumstances,
applicable data protection laws allow us to process your personal data without needing
to obtain your consent.
Processing Personal Data Where Consent is Not Required
For the performance of a contract – To perform our
contractual obligations to you, including our fulfilling orders or purchases
you have made, contacting you in relation to any issues with your order or use
of our Services, in relation to the provision of our Services, or where we need
to provide your Personal Data to our service providers related to the provision
of the Services, including for license activation and management.
To comply with legal obligations – To comply with laws,
regulators, court orders or other legal obligations, or pursuant to the legal
Legitimate Interests - In order to operate our business and provide
our Services (other than in performing our contractual obligations to you) for
our “legitimate interests” and for the purposes of applicable law, except where
such interests are overridden by the interests or fundamental rights and
freedoms of the data subject which require protection of personal data.
Legitimate interests may include
To communicate with you regarding the Services and to
address and respond to your requests, inquiries or
For direct marketing purposes
To send you surveys to evaluate our Services
To assist in the investigation of suspected illegal or
wrongful activity, and to protect and defend our rights and property, or the
rights or safety of third parties
To develop, provide and improve our Services
Consent For Processing
cases where we are not already authorized to process your Personal Data under
applicable law, we may ask your permission to process your Personal Data, which
may ask for your consent for our
partners or vendors to contact you by telephone, SMS, post and/or email about
other offers, products, promotions, developments or Services which we think may
be of interest to you and for other marketing purposes. For our own marketing,
we will contact you about our Services when you voluntarily provide us your
information on our website.
technologies to improve user experience and for analytics. We use our own
cookies for authentication and session management as well as to understand how
our website is used. We may use third party cookies for analytics. If you wish to block or delete cookies, most
major browsers will allow you to do so.
Withdrawing Your Consent
consent is the basis of processing, you may at any time withdraw the consent
you provide for the processing of your Personal Data by contacting us at
, provided that we
are not required by applicable law to retain such information.
you want to top receiving future marketing materials, you can do so by clicking
the “unsubscribe” link included in the email.
Data Subject Rights
have the right in certain circumstances to request confirmation from us
as to whether or not we are processing your Personal
Data. Where we are processing your Personal Data, you also have the right to
request access to, modification of, or deletion of such Personal Data. You also
have the right in certain circumstances to receive the Personal Data concerning
you that you provided to us, to restrict processing of your Personal Data, or
to transmit such data to another controller.
permitted by law, certain data elements may not be subject to access,
modification, portability, restriction and/or deletion. In addition, where
permissible, we may charge for this service.
We will respond to reasonable requests as soon as possible and as
required by law.
will retain your Personal Data for as long as you maintain an account or
subscription agreement or as otherwise necessary to provide you the
Services. We will also retain your
Personal Data as necessary to comply with our legal obligations, resolve
disputes and enforce our agreements.
questions, comments or assistance, we invite you to
contact us at 800-851-0342 or via email at email@example.com